Find Me Terms of Service

1. Introduction and Acceptance

1.1 Scope. These Terms govern your access to and use of the Find Me website, web application, and any related software, features, and services we offer (together, the "Service"). These Terms include our Community Guidelines (Section 5), Referral Program terms (Section 9.4), subscription and billing terms (Section 9), and copyright policy (Section 18). Our Privacy Policy explains how we handle personal data and forms part of your relationship with us.

1.2 How acceptance works. When you sign up, your account is created first. Before you can use the Service, you must (a) accept these Terms and (b) confirm that you are at least 18 years old. We record your acceptance and your age attestation, including the version of these Terms you accepted and the date and time of acceptance. If you do not accept these Terms or cannot make the age attestation, you may not use the Service.

1.3 Email verification. You must verify your email address before using the Service. If you sign up and do not confirm your email address, your unconfirmed signup is automatically deleted approximately 30 minutes after creation, and you will need to sign up again.

1.4 Service emails. We send account and transactional emails (such as verification codes, security alerts, and account notices) from no-reply@fyndme.net. Please add this address to your contacts so our messages are not filtered. We will never ask you for your password by email.

1.5 Agreement on behalf of an organization. If you use the Service on behalf of a business or organization, you represent that you are authorized to bind that organization to these Terms, and "you" includes that organization.

2. Definitions

In these Terms:

• "Service" means the Find Me website, web application, any mobile applications we may release, and all related features, content, software, and services provided by Find Me LLC.
• "Account" means the account you create to access the Service.
• "Member" means a person with an Account who uses the Service. "Staff" means individuals authorized by Find Me LLC to administer, moderate, or support the Service. "Owner" means the Find Me LLC account holder with the highest administrative authority over Staff accounts.
• "Profile" means the information you provide when you sign up and set up your Account that identifies you on the Service: your name, username, occupation, bio, introduction, skills, and location (country, state or region, and city), and your profile color and verified badge. Your Profile is public. See Section 6.9.
• "Portfolio" means a collection of content (such as images, text, links, and descriptions) you create and publish or share through the Service, organized within a category (for example, a "Personal" Portfolio).
• "Your Content" means any content you upload, submit, publish, or share through the Service, including your Profile and Portfolios.
• "Face Discovery" means a facial-recognition feature that compares a face image against faces enrolled in the Service to find potential matches (one-to-many matching). Face Discovery is not currently available. See Section 5.4.
• "Biometric template" means a mathematical representation of facial geometry derived from an image, used for facial-recognition matching. We do not create biometric templates while Face Discovery is unavailable.
• "Account deletion" means the permanent, irreversible removal of your Account and associated data, as described in Section 11.
• "Subprocessor" means a third-party service provider that processes data on our behalf to help us operate the Service, as listed in Section 12.
• "Anti-abuse fingerprint" means a pseudonymized, one-way keyed-hash (HMAC) value derived from a verified email address or phone number, used only to prevent repeat claims of free access and referral rewards, as described in Section 10.
• "Free Access Period" means the complimentary access to additional categories described in Section 9.2, including any extensions earned through the Referral Program.

3. Eligibility

3.1 Adults only. The Service is only for adults. You must be at least 18 years old to create an Account or use the Service. The Service is not directed to, and may not be used by, anyone under 18.

3.2 Attestation. By making the age attestation at signup, you confirm that you are at least 18 years old. Providing a false attestation is a material breach of these Terms.

3.3 Minors. If we learn or reasonably believe that an Account belongs to someone under 18, we will terminate the Account and delete associated data in accordance with our Privacy Policy, subject to any records we must retain for safety or legal reasons (with identity removed where possible). If you believe a minor is using the Service, please report it to support@fyndme.net.

3.4 Other eligibility requirements. You may not use the Service if (a) you are prohibited from doing so under applicable law, (b) you are located in, or ordinarily resident in, a country or region subject to comprehensive U.S. sanctions, or are on a U.S. government restricted-party list (see Section 16), or (c) we have previously permanently banned you from the Service, unless we give you written permission to return.

4. Your Account

4.1 Sign-up methods. You may create an Account using (a) an email address and password, or (b) Google Sign-In or Sign in with Apple. If you sign in with Google or Apple, your use of those services is also governed by their terms and privacy policies, and we receive limited information from them (such as your name and email address) as described in our Privacy Policy.

4.2 Apple private relay email. If you use Sign in with Apple and choose "Hide My Email," Apple provides us with a private-relay email address that forwards to your real address. We will use that relay address to contact you. If you later disable forwarding in your Apple settings, you may stop receiving important account and security emails from us, and account recovery may be more difficult.

4.3 Passwords. If you use an email and password, your password must be at least 8 characters long. For your protection, we reject passwords that are known to have appeared in public data breaches. We recommend using a unique password that you do not use for any other service, and a password manager.

4.4 Multi-factor authentication (MFA). Members may optionally enable MFA using an authenticator app. We strongly recommend it. MFA is mandatory for all Staff accounts.

4.5 Account security. You are responsible for (a) keeping your sign-in credentials, authenticator device, and recovery information secure and confidential, (b) all activity that occurs under your Account, and (c) notifying us promptly at support@fyndme.net if you suspect unauthorized access. You may not share your Account, sell or transfer it, or allow others to use it. We are not liable for losses caused by unauthorized use of your Account that results from your failure to safeguard your credentials, to the extent permitted by law.

4.6 Accurate information. You agree to provide accurate information and to keep your email address current so we can reach you.

4.7 Account recovery. If you cannot sign in, you may use the in-product password reset or submit an "Account access help" request while signed out. To protect Members, we may ask you to verify your identity before restoring access, and we may decline a recovery request if we cannot verify that you own the Account. For signed-out access-help requests, we purge the reply-to email address and the username you claimed 30 days after the request is closed.

4.8 "Forgot which email?" If you do not remember which email address you used, you may use the "Forgot which email?" option. To protect privacy and prevent account enumeration, this feature never reveals whether an Account exists for any email address, username, or other identifier. If a matching Account exists, instructions are sent only to the address on file.

4.9 Usernames. We may reclaim or require you to change a username that impersonates another person or brand, infringes rights, violates these Terms, or is inactive in accordance with our policies.

5. Acceptable Use and Community Guidelines

Find Me is a place for adults to present themselves and their work through Profiles and Portfolios. These Community Guidelines apply to all Your Content and all conduct on the Service.

5.1 Prohibited content. You may not upload, publish, share, or link to content that:

1. depicts, sexualizes, or endangers minors in any way, including child sexual abuse material (CSAM), which we report to the National Center for Missing & Exploited Children (NCMEC) and law enforcement as required by law;
2. is sexually explicit or pornographic not permitted anywhere on the Service;
3. contains intimate or sexual imagery of any person shared without that person's consent, including "deepfakes" or synthetic intimate imagery;
4. depicts, promotes, or threatens violence, terrorism, self-harm, or serious harm to people or animals;
5. harasses, bullies, stalks, threatens, doxxes, or intimidates any person, or reveals another person's private information (such as home address, government ID numbers, financial information, or private contact details) without consent;
6. attacks or demeans people on the basis of race, ethnicity, national origin, religion, caste, sex, gender identity, sexual orientation, disability, serious disease, age, or veteran status;
7. impersonates any person or organization, or misrepresents your identity, age, affiliation, or credentials;
8. uses images or likenesses of another person without the rights or consent necessary to do so;
9. infringes or misappropriates any copyright, trademark, right of publicity, trade secret, or other intellectual property or proprietary right;
10. is false, misleading, or fraudulent, including scams, phishing, fake reviews, or deceptive offers;
11. promotes or facilitates illegal activity, including the sale of illegal goods or services, weapons, drugs, or human trafficking or exploitation;
12. contains malware, viruses, or any code designed to harm, disrupt, or gain unauthorized access to systems or data;
13. is spam, including unsolicited bulk promotion, chain messages, or repetitive or low-quality content intended to manipulate visibility; or
14. otherwise violates applicable law or the rights of others.

5.2 Prohibited conduct. You may not:

1. access or attempt to access the Service or any Account, system, or data without authorization, or circumvent security, authentication, rate limits, or access controls;
2. use bots, scripts, or automated means to access, collect, copy, or index data from the Service, except as expressly permitted by us in writing or through an official API;
3. harvest or compile personal data of other Members, or use the Service to build profiles of individuals;
4. reverse engineer, decompile, or disassemble the Service, except to the extent that applicable law expressly permits it despite this restriction;
5. interfere with or disrupt the Service, including through denial-of-service attacks or excessive load;
6. create multiple Accounts, use false identities, or use disposable or third-party contact details to obtain additional Free Access Periods or referral rewards, or otherwise abuse promotions (see Section 10);
7. create an Account after we have permanently banned you, without our written permission;
8. use the Service to identify, locate, track, or surveil any person without their consent; or
9. encourage or help anyone else to do any of the above.

5.3 Portfolio standards. Portfolios must:

1. contain content that you created or have the right to share, and that accurately represents you or your work;
2. be placed in the correct category, and comply with any category-specific requirements we publish;
3. not contain misleading metadata, keyword stuffing, or content designed to manipulate search or discovery;
4. include appropriate credit where required by the rights holder; and
5. not include images of identifiable people other than you unless you have their consent.

Portfolios are subject to human review by our Staff before or after publication. We may decline to publish, request changes to, or remove Portfolios that do not meet these standards.

5.4 Face Discovery. Face Discovery is not currently available. It will launch, if at all, only after we give you separate notice and, where required by law, obtain your separate express consent (including any written release required by applicable biometric privacy laws). While Face Discovery is unavailable, we do not create or store biometric templates. If Face Discovery launches, its use will be subject to additional terms and consent requirements presented at that time, and at minimum you will not be permitted to:

1. scan, upload, or search the face of any person who has not provided the consent required by applicable law and by our Face Discovery terms;
2. use Face Discovery to identify, locate, track, stalk, or harass anyone;
3. use images obtained from third-party sources, surveillance, or without the subject's knowledge; or
4. use Face Discovery where it is prohibited by applicable law or where we have not made it available.

5.5 Reporting. You can report content, Profiles, Portfolios, or conduct that you believe violates these Terms using the in-product reporting tools or by emailing support@fyndme.net. Please include enough detail (such as the username, a link, and a description) for us to investigate. Copyright complaints should follow Section 18. Knowingly false or abusive reports are themselves a violation of these Terms.

5.6 Enforcement. We may investigate suspected violations and take action we consider appropriate. We generally apply a graduated enforcement ladder:

1. Takedown — removal or restriction of the specific content;
2. Warning — a formal notice on your Account;
3. Feature limits — restriction of specific features (for example, publishing or sharing);
4. Temporary suspension — loss of access to your Account for a defined period; and
5. Permanent ban — termination of your Account and prohibition from creating new Accounts.

We may skip steps, or act immediately, for severe violations (for example, content involving minors, non-consensual intimate imagery, credible threats of violence, fraud, or security attacks), for repeated violations, or where required by law. We may also preserve information and report it to law enforcement where required or permitted by law. Where appropriate and lawful, we will notify you of the action taken and the reason.

5.7 Appeals. If we take action against your content or Account, you may appeal by replying to the enforcement notice or by emailing support@fyndme.net within 30 days of the notice. Appeals are reviewed by a Staff member who was not involved in the original decision where practicable. We will tell you the outcome. Our decision on appeal is final under these Terms, without limiting any rights you may have under applicable law (including any out-of-court dispute settlement rights available in your jurisdiction).

5.8 No obligation to monitor. We are not obligated to monitor all content, but we may do so. We are not responsible for content posted by Members.

6. Your Content and License

6.1 You own your content. As between you and Find Me, you retain all ownership rights in Your Content.

6.2 License to us. You grant Find Me a worldwide, non-exclusive, royalty-free, non-sublicensable (except to our Subprocessors solely as needed to provide the Service) license to host, store, reproduce, process, adapt (for example, resizing or reformatting images), display, and distribute Your Content solely to operate, secure, maintain, back up, and improve the Service, to display Your Content as you direct (for example, to people you share it with or make it visible to), and to comply with law and enforce these Terms.

6.3 What we will not do. We will not use Your Content in advertising or marketing, sell it, or license it to third parties for their own purposes, without your separate express permission.

6.4 Duration. This license ends when you delete Your Content or your Account, except (a) for reasonable time needed to remove content from active systems and backups, (b) for content others have already been permitted to copy (such as by downloading content you shared), and (c) for safety and enforcement records we retain with identity removed as described in Section 11.

6.5 Human review. You understand that Staff may view Your Content in order to review Portfolios, handle reports, provide support you request, and enforce these Terms.

6.6 Your responsibilities. You represent and warrant that (a) you own or have all rights, licenses, consents, and releases necessary to upload Your Content and grant the license above, including the consent of any identifiable person shown, and (b) Your Content and its use as permitted by these Terms will not violate these Terms or any law or third-party right.

6.7 Feedback. If you send us suggestions or feedback, we may use them without restriction or compensation to you.

6.8 Backups. You are responsible for keeping your own copies of Your Content. You may download a copy of your Account data using "Download my data" in Settings (see Section 11.6). The export includes your profile, portfolios, portfolio revisions, media file metadata, shares, Terms/18+ records, and portfolio daily analytics, but does not include media files themselves — to request copies of your media files, email support@fyndme.net.

6.9 Your Profile is public; Portfolios are individually hideable. Every active Account has a public Profile page. Your Profile details (name, display name, username, occupation, bio, introduction, skills, country, state or region, city, profile color, and verified badge) are always public, are visible to anyone including people who are not signed in, appear in the Service's people search, and may be indexed by search engines. You cannot hide your Profile while your Account is active. Your email address and phone number are never shown on your public Profile or in search results. You may hide or show each Portfolio individually; only Portfolios you have published and that have been approved are shown. Blocking a member removes your Profile from that member's view and search results. Turning off Face Discovery, if and when it is available, affects only Face Discovery matching and does not hide your Profile. Do not put in your Profile anything you do not want the public to see.

7. License to Use the Service

7.1 Subject to your compliance with these Terms, Find Me grants you a limited, revocable, personal, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for its intended purposes.

7.2 The Service, including its software, design, text, graphics, logos, and trademarks (excluding Your Content), is owned by Find Me LLC or its licensors and is protected by intellectual property laws. Except for the limited license above, no rights are granted to you. You may not use the Find Me LLC name or logos without our prior written permission.

8. Software, Apps, SDKs, and APIs

8.1 Licensed, not sold. Any software we provide, including web applications and any future mobile applications, SDKs, or APIs, is licensed to you, not sold, under the license in Section 7 and any additional terms we provide with it.

8.2 Updates. We may automatically update software to improve performance, security, or functionality. Some features may not work unless you install updates.

8.3 APIs and API keys. If we provide API access, you must (a) keep API keys confidential and not embed them in public code or client-side applications, (b) not share or sell API keys, (c) comply with rate limits and documentation, (d) not use the API to collect personal data of Members except as expressly permitted, and (e) notify us promptly if a key is compromised. We may revoke or rotate API keys at any time. You are responsible for all activity using your API keys.

8.4 Mobile apps (if and when available). Find Me LLC does not currently offer mobile applications. If we release apps through the Apple App Store or Google Play (each, an "App Store"), the following will apply:

1. These Terms are between you and Find Me only, not the App Store provider. The App Store provider is not responsible for the app or its content.
2. Your license to use the app is limited to use on devices you own or control, as permitted by the App Store's usage rules.
3. The App Store provider has no obligation to provide maintenance or support for the app.
4. If the app fails to conform to any applicable warranty, you may notify the App Store provider, which may refund the app's purchase price (if any); to the maximum extent permitted by law, the App Store provider has no other warranty obligation.
5. Find Me, not the App Store provider, is responsible for addressing product claims, including legal compliance, consumer protection, and intellectual property infringement claims relating to the app.
6. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government restricted-party list.
7. The App Store provider and its subsidiaries are third-party beneficiaries of these Terms with respect to the app and may enforce them against you.
8. Purchases made within the app will be processed by the App Store provider under its terms (see Section 9.8).

9. Subscriptions, Billing, and Free Access

9.1 Basic plan — always free. Every Member can use the Basic plan at no cost. The Basic plan includes one portfolio with Basic templates only. We will not charge you for the Basic plan.

9.2 Free Access Period for new Members. New Members receive 3 months of free access to Portfolio categories beyond the Basic plan.

• No payment card is required to receive the Free Access Period.
• You will not be charged automatically when the Free Access Period ends.
• When the Free Access Period (including any referral extensions) ends, your Account automatically returns to the Basic plan. See Section 9.11 for what happens to your Portfolios.
• The Free Access Period is available once per person, as enforced under Section 10.

9.3 No cash value. The Free Access Period and referral rewards have no cash value, are not transferable, and cannot be exchanged for money or credit.

9.4 Referral Program.

1. Reward. You earn one (1) additional free month of access for each person you refer who creates a new Account using your referral link or code. A referral counts once the referred person confirms their email and signs in for the first time.
2. Limits. You may earn a maximum of 9 referral months. Together with the initial 3-month Free Access Period, your lifetime maximum is 12 free months.
3. Qualifying referrals. A referral does not qualify if the referred person has had a Find Me Account before (as determined under Section 10), if the referral is to yourself or to an Account you control, or if it was obtained through spam, misleading claims, paid advertising that uses the Find Me brand, or other conduct that violates these Terms.
4. Application. Referral months extend your free access period. All free access (the initial 3 months plus up to 9 referral months) must fall within 12 months of the start of your first free access. After that 12-month window, no more referral months can be earned or used.
5. Changes and abuse. We may modify, suspend, or end the Referral Program at any time with notice, but we will honor referral months you have already earned. We may withhold or revoke rewards obtained in violation of these Terms.
6. Taxes. You are responsible for any taxes that may apply to rewards you receive, if any.
7. California Notice of Financial Incentive. The Referral Program is a financial incentive under the California Consumer Privacy Act (CCPA/CPRA). What it is: We give you one additional free month of access (a promotional benefit) for each person who creates a new Account using your referral link, up to 9 referral months (12 total including your initial 3 free months). Estimated value: Referral free months grant Advanced plan access. Each referral month is worth approximately 1/12 of the current Advanced plan annual price ($199.99/year ÷ 12 ≈ $16.67/month). The maximum total value of referral rewards is approximately $150.03 (9 months × $16.67). How to opt in: You participate automatically by sharing your referral link from Settings. How to withdraw: You may stop participating at any time by contacting support@fyndme.net. Withdrawing does not affect referral months already earned. This incentive is not conditioned on the sale or sharing of your personal information — it rewards you for introducing new members, and the only personal information involved is what is required to create and verify an Account.

9.5 Paid plans. We offer the following paid subscription plans, processed by our payment provider, Stripe. You can purchase from our Pricing page or at checkout.

Yearly billing saves about 24% compared to monthly. Prices are in U.S. dollars unless otherwise stated. Prices exclude applicable taxes, which are calculated at checkout based on your location. The price and terms displayed at checkout at the time of your purchase apply. We may change plans, features, and prices; we will notify you as described in Section 9.7.

9.6 Terms for paid plans.

1. Authorization. By purchasing a paid plan, you authorize us (through Stripe) to charge your chosen payment method for the plan price and applicable taxes.
2. Automatic renewal. Paid subscriptions renew automatically at the end of each billing period (for example, monthly or annually, as shown at checkout) at the then-current price unless you cancel before the renewal date. We will clearly disclose the renewal terms before you purchase and obtain your affirmative consent, and we will send reminders before renewal where required by law.
3. Cancellation. You can cancel at any time in your Settings → Billing and Plan Info or by emailing support@fyndme.net. Cancellation stops future renewals; you keep paid features until the end of the current billing period, after which your Account returns to the Basic plan. See Section 9.11 for what happens to your Portfolios.
4. Refunds. Except as required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods.
5. EU/UK right of withdrawal. If you are a consumer in the European Union, European Economic Area, or United Kingdom, you have the right to withdraw from a paid subscription within 14 days of purchase without giving a reason. If you ask us to start providing paid features during the withdrawal period, you acknowledge that, where permitted by law, you will pay a proportionate amount for the service provided up to the time you withdraw, or, where you have expressly consented and acknowledged the loss of this right, that your right of withdrawal may be lost once the service has been fully performed. To withdraw, email support@fyndme.net with a clear statement of your decision, or use the model withdrawal form below.

Model withdrawal form (copy and send to support@fyndme.net):

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following subscription: [plan name], ordered on [date], order number [if any].

Name:

Email:

Date:

6. Failed payments. If a payment fails, we may retry the charge, and if it remains unpaid, we may downgrade your Account to the Basic plan. See Section 9.11 for what happens to your Portfolios.

9.7 Price changes. We may change the price of paid plans. We will give you at least 30 days' notice before a price increase applies to your subscription. The new price applies from your next renewal after the notice period. If you do not agree, you may cancel before the change takes effect.

9.8 App Store billing (only if mobile apps launch). If we release mobile apps and you purchase a subscription through the Apple App Store or Google Play, that purchase is billed and managed by the App Store provider under its terms, including its renewal, cancellation, and refund policies. You must cancel or request refunds through the App Store provider. Because App Store providers charge platform fees (typically 15–30%), prices for in-app purchases may differ from prices on our website.

9.9 Payment processing. Payments are processed by Stripe. We do not store your full payment card number. Your use of Stripe is subject to Stripe's terms and privacy policy.

9.10 Taxes. You are responsible for all applicable taxes, except taxes on our net income.

9.11 Portfolio limits and pausing. Each plan allows a maximum number of published Portfolios:

• Basic — 1 Personal portfolio only.
• Standard — 1 Personal portfolio + 2 portfolios in any category (3 total).
• Advanced — Unlimited portfolios in any category.

When your plan changes (for example, when free access ends, you cancel, you downgrade, or a payment fails), the following applies:

1. Your Personal portfolio is always kept published first. If you have more than one Personal portfolio, you choose which stays published. All other Portfolios beyond the new plan limit are paused — hidden from public view but not deleted.
2. Paused Portfolios and all their content are preserved and can be restored when you upgrade to a plan that supports them.
3. If you do not make a choice within 7 days of the plan change, your Personal portfolio stays published, and your most recently updated additional Portfolios stay published up to the remaining limit, with the rest paused automatically.
4. You can still edit and manage published Portfolios within your plan limit. You can't publish beyond your plan limit until you upgrade; drafts are unlimited.

10. Anti-Abuse and Free-Access Integrity

10.1 Why. To keep the Free Access Period and Referral Program fair and to prevent people from repeatedly claiming free months or referral rewards by creating new Accounts, we use an anti-abuse fingerprint.

10.2 What it is. When you verify an email address or phone number, we create a pseudonymized, one-way keyed hash (HMAC) of that verified identifier using a secret key. We store only this fingerprint and your free-access and referral-reward status (such as how much of your Free Access Period you have used and how many referral months you have earned). We do not use it to read your email or phone number.

10.3 Pseudonymized, not anonymized. The fingerprint is pseudonymized, not anonymized: if you sign up again with the same verified email address or phone number, we can recognize that the identifier matches a previous Account. It is therefore still personal data under laws like the GDPR.

10.4 Retention. We keep the fingerprint and associated free-access status indefinitely, including after you delete your Account, because its purpose — preventing repeat free-access claims — would otherwise be defeated.

10.5 Use limitation. We use the fingerprint only to prevent repeat Free Access Periods and repeat referral rewards. We do not use it for advertising, profiling, or any other purpose, and we do not sell or share it.

10.6 Legal basis. Where the GDPR or UK GDPR applies, we process the fingerprint on the basis of our legitimate interests in preventing fraud and abuse of our free offers. You may object to this processing as described in our Privacy Policy; we will consider your objection, but we may continue processing where our legitimate interests are compelling, which may mean you are not eligible for further free access.

10.7 Rejoining. If you delete your Account, you may create a new Account later. However, your Free Access Period and referral rewards do not restart. If you had unused time remaining in your original Free Access Period when you deleted your Account, that unused remainder continues on your new Account. Referral months already used or forfeited are not restored.

11. Termination and Account Deletion

11.1 Deleting your account (Members). You can permanently delete your Account at any time:

1. Go to Settings → Delete account.
2. Type the confirmation phrase "DELETE MY FIND ME ACCOUNT".
3. Enter the verification code we email to you.

If you use an authenticator app, you must be signed in with it to delete your Account.

11.2 What happens when you delete. Once you complete these steps:

• Your access is revoked immediately and you are signed out of all devices.
• Your Profile, Portfolios, uploads, shares, sessions, sign-in methods (logins), and MFA settings are removed within minutes.
• There is no grace period, and deletion is irreversible. We cannot restore a deleted Account or its content.
• Before deleting, you may want to use "Download my data" (Section 11.6).
• If you have an active paid subscription at that time, deletion cancels future renewals; see Section 9.6 regarding refunds. Subscriptions purchased through an App Store must be cancelled with the App Store provider.

11.3 What we keep after deletion. We retain:

• Safety and enforcement records (for example, records of violations, reports, and enforcement actions) with your identity removed, retained for 3 years after the last related action, to protect the Service and its Members and to prevent repeat abuse;
• the anti-abuse fingerprint described in Section 10;
• Terms acceptance and 18+ attestation records (versioned) — deleted with the Account;
• records we are required to keep by law (for example, billing and tax records, when paid plans exist); and
• data in encrypted backups, which is overwritten on our standard backup cycle 7 days (daily backups, then overwritten).

See our Privacy Policy for details.

11.4 Staff accounts. Staff cannot self-delete their Staff accounts. The Owner offboards Staff members by removing their access. After offboarding, past moderation actions taken by a former Staff member are retained for accountability and are labeled "Former staff #<code>" without the former Staff member's name.

11.5 Suspension or termination by Find Me LLC. We may suspend or terminate your Account, or delete it, if you violate these Terms, if required by law, if your use creates risk or legal exposure for us or others, or if you are under 18. When an administrator deletes a Member Account, we record the reason (using a short category such as "Terms violation," "Legal requirement," or "Account safety") and create an audit record (retained for 3 years), and we send the Member an email notice to the address on file that includes the reason category and "Questions: support@fyndme.net," unless doing so is prohibited by law or would compromise an investigation or the safety of others. Admin deletion is irreversible; there is no appeal to restore a deleted Account. If you believe the deletion was improper, you may contact us at support@fyndme.net. You may appeal other enforcement actions as described in Section 5.7. We may also discontinue the Service or any part of it; if we discontinue the Service entirely, we will give reasonable advance notice where practicable and a pro-rated refund of prepaid fees for any unused paid period.

11.6 Download my data. You can download a copy of your Account data in JSON format using "Download my data" in Settings, or by emailing support@fyndme.net. The export includes your profile, portfolios, portfolio revisions (titles, templates, content), media file metadata (names, types, sizes — not the files themselves), shares, Terms acceptance and 18+ attestation records, and portfolio daily analytics. It does not include media files, contacts or follows, security tokens, or Face Discovery data. To request copies of your media files, email support@fyndme.net.

11.7 Survival. Sections that by their nature should survive termination will survive, including Sections 6.4, 6.6, 6.7, 10, 11.3, and 13 through 17 and 21.

12. Third-Party Services

12.1 Subprocessors. We use trusted service providers to operate the Service, including:

Our Privacy Policy contains further detail about these providers and data transfers.

12.2 No advertising networks. We do not use advertising networks, we do not show third-party ads, we do not sell or share your personal data for cross-context behavioral advertising, and we do not provide your personal data to data brokers.

12.3 Third-party links and services. The Service may contain links to, or let you connect with, third-party websites or services that we do not control. We are not responsible for their content, policies, or practices, and your use of them is at your own risk and subject to their terms.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT CONTENT WILL NOT BE LOST, OR THAT ANY CONTENT OR INFORMATION ON THE SERVICE IS ACCURATE OR RELIABLE. WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF ANY MEMBER OR THIRD PARTY.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions apply only to the extent permitted, and nothing in these Terms affects any statutory rights you have as a consumer that cannot be waived.

14. Limitation of Liability

14.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIND ME LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) US $100 OR (B) THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

14.3 These limitations do not apply to liability that cannot be limited or excluded by law, such as liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or, for consumers in the EU/EEA and UK, gross negligence or willful misconduct, or other liability that cannot be excluded under mandatory local law.

15. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Find Me LLC and its members, managers, officers, employees, and agents from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Your Content, (b) your use of the Service in violation of these Terms, or (c) your violation of any law or the rights of any third party. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us. This Section does not apply to consumers to the extent prohibited by the law of their place of residence.

16. Export Controls, Sanctions, and Anti-Corruption

16.1 You must comply with all applicable U.S. and other export control and economic sanctions laws in using the Service. You represent that you are not (a) located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive U.S. sanctions, or (b) identified on, or owned or controlled by a party identified on, any U.S. government restricted-party list, including the Office of Foreign Assets Control (OFAC) Specially Designated Nationals and Blocked Persons List.

16.2 You may not use the Service to export, re-export, or transfer any software or technical data in violation of applicable law.

16.3 You agree not to offer, give, request, or accept any bribe or improper payment in connection with the Service or your dealings with Find Me, and to comply with applicable anti-corruption laws, including the U.S. Foreign Corrupt Practices Act and the UK Bribery Act 2010, where applicable.

17. Governing Law and Dispute Resolution

17.1 Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of North Carolina, USA, and applicable U.S. federal law (including the Federal Arbitration Act), without regard to conflict-of-laws principles.

17.2 Informal resolution first. Before starting arbitration or a small-claims case, you and we each agree to try to resolve the dispute informally. The party raising the dispute must send a written notice describing the claim and the relief sought (to us at support@fyndme.net and 4111 Rose Lake Dr, Charlotte, NC 28217, USA; to you at the email address on your Account). The parties will negotiate in good faith for at least 60 days after the notice is received. Any statute of limitations is tolled during this period.

17.3 Binding individual arbitration. If the dispute is not resolved informally, you and Find Me agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service through final and binding individual arbitration, except as provided in Section 17.4. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. The arbitrator, not a court, will decide questions of arbitrability, except that a court will decide questions about Sections 17.5 (class-action waiver) and 17.6 (mass arbitration). Arbitration may be conducted by video, by phone, based on written submissions, or in person in the county where you live or in Mecklenburg County, North Carolina. For claims under US $10,000, we will pay all AAA filing, administrative, and arbitrator fees except an amount equal to the filing fee you would pay in court, unless the arbitrator finds your claim frivolous.

17.4 Exceptions: small claims and IP. Either party may (a) bring an individual claim in small-claims court in the county where you live or in Mecklenburg County, North Carolina, if it qualifies and remains in that court on an individual basis, and (b) seek injunctive or other equitable relief in court for infringement or misuse of intellectual property rights or unauthorized access to the Service.

17.5 Class-action and jury-trial waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND FIND ME AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND FIND ME WAIVE ANY RIGHT TO A JURY TRIAL. If this class-action waiver is found unenforceable as to any claim, that claim will be severed and decided in court, not arbitration, after the arbitrable claims are resolved.

17.6 Mass arbitration procedure. If 25 or more similar demands for arbitration are filed against us or by us by the same or coordinated counsel or entities ("Mass Filing"):

1. The parties' counsel will confer in good faith to discuss resolving the claims efficiently.
2. The claims will be administered in batches under the AAA's Mass Arbitration Supplementary Rules, with only one batch proceeding at a time, and the remaining claims held in abeyance. Fees for each batch will be assessed only when that batch proceeds.
3. The provider may appoint a single arbitrator for each batch where practicable.
4. After the first batch (a "bellwether" group) is decided, the parties will engage in a global mediation of the remaining claims before further batches proceed.
5. Statutes of limitation are tolled for all claims in the Mass Filing from the time the first claim is filed until the claim is assigned to a batch.
6. A court will have authority to enforce this Section 17.6, including by enjoining the mass filing or assessment of fees inconsistent with it.

17.7 30-day opt-out. You may opt out of this arbitration agreement by emailing support@fyndme.net from the email address associated with your Account, with the subject line "Arbitration Opt-Out," within 30 days after you first accept these Terms. Your email must include your name and username and a clear statement that you opt out. Opting out does not affect any other part of these Terms. If you opt out, or if arbitration does not apply, disputes will be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you and we consent to personal jurisdiction there, subject to Section 17.8.

17.8 Consumers outside the United States. If you are a consumer residing outside the United States, including in the EU/EEA or UK, this Section 17 (other than Section 17.1 to the extent permitted) does not deprive you of the protection of mandatory consumer-protection laws of your country of residence, and you may bring proceedings in the courts of your country of residence. The arbitration agreement and class-action waiver do not apply to you where prohibited by your local law. EU consumers may also use the dispute resolution mechanisms available under applicable EU law.

17.9 Time limit. To the extent permitted by law, any claim must be brought within one year after it arises, or it is permanently barred.

18. Copyright (DMCA) Policy

18.1 Respect for copyright. We respect intellectual property rights and respond to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512.

18.2 Designated agent. Our designated agent for notices of claimed infringement is:

Shabaan Hossain
Find Me LLC
4111 Rose Lake Dr, Charlotte, NC 28217, USA
Email: dmca@fyndme.net
Phone: (929) 802-1589

18.3 Takedown notice requirements. To be effective under 17 U.S.C. § 512(c)(3), your notice must be in writing and include:

1. a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right allegedly infringed;
2. identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list);
3. identification of the material claimed to be infringing and that is to be removed or disabled, with information reasonably sufficient for us to locate it (such as a URL);
4. information reasonably sufficient to permit us to contact you, such as your address, telephone number, and email address;
5. a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. a statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right allegedly infringed.

Under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing may be liable for damages.

18.4 Counter-notice. If your content was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice to our designated agent that includes:

1. your physical or electronic signature;
2. identification of the material that was removed or disabled and the location where it appeared before removal;
3. a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
4. your name, address, and telephone number, and a statement that you consent to the jurisdiction of the U.S. federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which Find Me LLC may be found), and that you will accept service of process from the person who provided the original notice or that person's agent.

If we receive a valid counter-notice, we will forward it to the complaining party and may restore the material in not less than 10 and not more than 14 business days after receipt, unless the complaining party notifies us that it has filed a court action seeking to restrain the alleged infringement.

18.5 Repeat infringers. We will terminate, in appropriate circumstances, the Accounts of Members who are repeat infringers.

18.6 Other intellectual property complaints. For trademark or other intellectual property complaints, please email support@fyndme.net with details.

19. Accessibility

We aim for the Service to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. If you have difficulty accessing any part of the Service, or need information in an alternative format, please contact us at support@fyndme.net, and we will work with you to provide the information or functionality you need.

20. Changes to These Terms

20.1 We may update these Terms from time to time. Each version is identified by its effective date and version number, and we record which version you accepted.

20.2 For material changes, we will give you at least 30 days' notice before the changes take effect, by email to the address on your Account and/or through a notice in the Service. Changes that are required by law or that address security or abuse may take effect sooner.

20.3 If you do not agree to the updated Terms, you may stop using the Service and delete your Account before the changes take effect. If you have a prepaid paid plan and reject a material change, you may cancel and receive a pro-rated refund of prepaid fees for the unused portion of your billing period. If you continue to use the Service after the effective date, or where we ask you to accept the new Terms and you do so, the updated Terms will apply to you.

20.4 Changes to the arbitration agreement in Section 17 will not apply to any dispute of which we had notice before the change takes effect.

21. Miscellaneous

21.1 Entire agreement. These Terms, together with our Privacy Policy and any additional terms presented to you for specific features, are the entire agreement between you and Find Me regarding the Service and supersede prior agreements on that subject.

21.2 Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the remaining provisions will remain in effect.

21.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

21.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, with notice to you.

21.5 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, such as natural disasters, war, terrorism, labor disputes, government action, internet or utility failures, or failures of third-party providers.

21.6 Notices. We may send notices to the email address on your Account or through the Service. You must send legal notices to Find Me LLC, 4111 Rose Lake Dr, Charlotte, NC 28217, USA, with a copy to support@fyndme.net.

21.7 Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

21.8 No third-party beneficiaries. Except as stated in Section 8.4 regarding App Store providers, there are no third-party beneficiaries of these Terms.

21.9 Language. These Terms are written in English. If we provide a translation, the English version controls to the extent permitted by law.

21.10 Headings. Headings are for convenience only. The words "including" and "for example" mean "including without limitation."

21.11 Electronic communications. You consent to receive communications from us electronically and agree that electronic agreements, notices, and disclosures satisfy any legal requirement that such communications be in writing.

21.12 Contact. Find Me LLC, 4111 Rose Lake Dr, Charlotte, NC 28217, USA — support@fyndme.net.

22. Linked Documents

• Privacy Policy: /privacy-policy
• Pricing: /pricing
• Terms of Service (this document): /terms